Insignia Promotional Products

No, unfortunately due to the bespoke nature of the goods we supply we are unable to offer online ordering at this time.

If you make an enquiry in the usual way, we will come back to you with a firm quotation and details of how you can then place your order.

For most organisations/companies a deposit of 50% is required on your first order.  For private individuals payment in full will be required.  As we establish a good working relationship a credit account will be set up.

Please give us a call if you wish to discuss this further.

All delivery times quoted on this website and in our brochures are approximate.

Many items can be supplied with shorter lead times as part of our Express Service.  Depending on the item and the lead time required a supplementary charge may be applicable.

If you need something in a hurry, please contact us with the items you are interested in and the date you need them for.  We will then advise you whether this would be possible, or if not recommend suitable alternatives that we can deliver for your deadline.

Most minimum order quantities are set by the factory as it is not cost effective to produce a smaller amount of the items.

If you are looking for a smaller quantity of any item, please contact us with details of the items you require.  We can then let you know whether it will be possible to supply this quantity, and if so whether a supplemental charge would be incurred.

If we are unable to offer the original item in your desired quantity, we will suggest suitable alternatives that have lower minimum order quantities.

Once you have placed an order and we have received your deposit (where applicable) and artwork, we will send you a paper proof of your design on your chosen item.  This will allow you to see the position and size your design will be printed.  It will also give a guide of colour, although please be aware all screens and printers differ and only the specific pantone reference is an accurate indication of print colour.

For all embroidery orders, where time allows you will be sent a swatch of the embroidery to confirm you are happy with the finish and colours prior to mass production.

For most new tie orders we will produce a pre-production sample tie for your approval, so you can confirm you are happy with the design reproduction, colours and overall finish of the tie.  Again this is subject to your deadline.

For some other items a pre-production sample may be produced.  However, this is only usually done when a very intricate design is required, or on very large orders, and may incur an extra charge.  Your sales representative will advise you when they feel a pre-production sample is necessary and if there will be any extra costs.

Don't forget we also have our free virtual sample service which can provide you with an indication of what the final product will look like before you even place an order.  Please visit the link above to find out more about this.

Payment must be received in full no less than 30 days after your goods have been delivered.

We currently are only able to accept payment by cheque or by bacs.

We can supply you with a proforma invoice for deposit payments if required.

For most products we would not produce a pre-production sample as it would incur significant additional costs.