30/11/2011
Insignia helps Hounslow Homes stay connected with its tenants
Insignia helps Hounslow Homes stay connected with its tenants
Hounslow Homes was formed in 2002 as one of the first arm’s-length management organisations (ALMOs) in the country. Owned by the London Borough of Hounslow, Hounslow Homes manages the council’s 16,500 homes. Services to residents include a customer service centre, a dedicated anti-social behaviour team that also supports and advises residents, neighbourhood wardens, rent and equalities teams and a caretaking and grounds maintenance service.
Hounslow Homes’ strategy is to be readily accessible to tenants, so they can easily make contact when they need assistance. To support this aim, Hounslow Homes purchases a wide range of items including rulers, key chains, stressballs, pens and pencils, piggy banks, backpacks, shopper bags, magnets and calendars. Branded with the Hounslow Homes logo, these products are used to promote the various services and advertise contact details.
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